Accessibility statement for Minding your head

This website is run by the Public Health Agency Northern Ireland. We have designed it to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 300% without problems
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We know some parts of this website are not fully accessible, including older PDF documents which are not fully accessible to screen reader software.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

• most older PDF documents are not fully accessible to screen reader software
• live video streams do not have captions
• there’s a limit to how far you can magnify the map on our ‘contact us’ page
• there are duplicate IDs used on pages with multiple searches
• the google map plugin contains a table without a header

PHA is always looking to improve the accessibility of this website. If you find any problems not listed on this page or think the site is not meeting accessibility requirements, contact us by:

Email: [email protected]

If you need content on the PHA website in a different format use our contact us form or emails us at [email protected] and advise: 

• the web address (URL) of the content
• your name and email address
• the format you require, for example audio CD, braille, BSL or large print or accessible PDF

We will consider your request and get back to you as soon as we can. We are committed to addressing any concerns and ensuring a positive user experience for all visitors.

The Equality Commission are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). 

If you are not happy with how a public authority responds to your complaint about the accessibility of its website, please contact the Discrimination Advice Officers for further advice:\

• email: [email protected], or 
• telephone 028 90 500 600.

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

The content that is not accessible is outlined below with details of:

• the accessibility problem(s)
• where it fails the success criteria, and
• when PHA NI plan to fix it.

Non-compliance with the accessibility regulations

We have carried out an audit (see below) and have fixed a number of issues highlighted.  The items detailed below remain and we will continue to work on these and aim to have these corrected soon:  

• Add a scope to table headings (WCAG2.0 A 1.3.1) - We are adding row scope on table headings within the next release
• Write lists or groups of links semantically (WCAG 2.0 A 1.3.1) - Google Translate plugin provides a list of links not in a list format, we are working with the module developers to improve this
• Fix duplicate IDs (WCAG 2.0 A 4.11) - pages with multiple searches can have a duplicate ID for the search button. This is going to be fixed in the next release

Disproportionate burden

• Add headers to tables (WCAG 2.0 A 1.3.1) - The Google Map plugin provides a table without a proper header structure. We are relying on Google to update the accessibility of the map functionality

PDFs and other documents

Many documents are non-accessible in a number of ways including missing text alternatives and missing document structure.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or other documents nidirect publishes will meet the required accessibility standards.

We will continue to upload content and publish documents in line with Web Content Accessibility Guidelines version 2.2 AA standard.

We will carry out annual accessibility audits using Silktide to ensure that the site remains as accessible as possible.

This statement was prepared on 17 December 20234.

This website was last tested on 17 December 2024 using the Silktide accessibility audit tool.

This audit approach sampled a number of pages to test which included some of the most visited web pages, online forms and pages with differing types of content. A further audit of the website was carried out to the WCAG 2.2 AA standard.

The audit reports are available on request.

Our website support company BT48 is implementing accessibility fixes based on the audit reports.

This statement will be reviewed and updated and an on going basis.

You can view our live accessibility report at https://app.eu.silktide.com/bt48/manager/websites/93/0?tokenId=b-81c4c2…