NSPCC Helpline

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About the service

The NSPCC Helpline provides adults with advice, guidance and support, and can take action on their behalf if they have concerns about a child who is either being abused or is at risk of abuse.

The commissioned helplines remain operational 8am to 8pm Monday to Friday and 9am to 6pm over the weekend.

The Helpline can also be contacted by email 24/7 at [email protected].  A translation service can be offered for services users whose first language is not English and a sign video service is offered for deaf or hard of hearing service users. 

See website for current operating hours.

Mental health and wellbeing support

Anxiety
Stress
Drugs and alcohol
Sexual violence
Domestic violence
Gambling
Money worries and debt
Eating disorders
Sexual health
Sexual orientation and gender identity
Trauma

How do people contact your service?	Telephone Website or app Email
What age groups do you work with?	Under 18
Who do you help?	General public Parents Carers LGBTQIA+ Minority ethnic communities People with learning disabilities Victims and survivors Autism or neurodiversity
How can the service be accessed?	Contact directly
What council area do you provide this service in?	Antrim and Newtownabbey Ards and North Down Armagh City, Banbridge and Craigavon Belfast Causeway Coast and Glens Derry City and Strabane Fermanagh and Omagh Lisburn and Castlereagh Mid and East Antrim Mid Ulster Newry, Mourne and Down

Last Updated

13 December, 2024